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| SIX SIGMA AND
DESIGN FOR SIX SIGMA BOOKS |
> Commercializing Great Products with Design for Six Sigma  |
> The Complete Idiot's Guide to Lean Six Sigma  |
| > Design for Six Sigma in Technology
and Product Development |
| > Design for Six Sigma Statistics |
> An Introduction to Six Sigma & Process Improvement
|
| > Lean Six Sigma Statistics |
| > Profit Signals - How Evidence-Based
Decisions Drive Six Sigma Breakthroughs |
> Six Sigma and Minitab: A complete toolbox guide for all Six Sigma practitioners, 2e  |
| > Six Sigma Distribution Modeling |
| > Six Sigma En Action |
> Six Sigma for Marketing Processes  |
| > The Six Sigma Handbook, Revised
and Expanded: The Complete Guide for Greenbelts, Blackbelts, and Managers
at All Levels |
| > Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices |
|
> See the Engineering Design Books
page
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Commercializing Great Products with Design for Six Sigma
By Randy C. Perry, David W. Bacon |
Description:
To remain competitive, companies must become more effective at identifying, developing, and commercializing new products and services. Design for Six Sigma (DFSS) is the most powerful approach available for achieving these goals reliably and efficiently. Now, for the first time, there's a comprehensive, hands-on guide to utilizing DFSS in real-world product development.
Using a start-to-finish case study, a practical roadmap, and easy-to-use templates, Commercializing Great Products with Design for Six Sigma shows how to optimize every stage of product commercialization. Drawing on a combined sixty-five years of product experience, the authors show how to make better product and portfolio decisions; develop better business cases and benefits assessments; create better concepts and designs; scale up manufacturing more effectively; and execute better launches.
Learn how to:
- Establish infrastructure to support successful commercialization
- Use Stage-Gate® processes to minimize risk and optimize the use of people and resources
- Create better plans: Segment markets, define product value, estimate financial value, and position new products for success
- Capture the "Voice of the Customer," analyze it, and use it to drive development
- Choose the right tools: Ideation, Pugh Concept Selection, QFD, TRIZ, and many more
- Develop better products and processes: Process Maps, Cause and Effects Matrices, Failure Modes and Effects Analysis, Statistical Design and Data Analysis Tools, and more
- Test and improve product performance and reliability
- Perform Post Mortems and apply what you've learned to your next project
Whether you're an executive, engineer, designer, marketer, or quality-control professional, Commercializing Great Products with Design for Six Sigma will help you identify more valuable product concepts and translate them into high-impact revenue sources.
Although this textbook does not include a copy of Crystal Ball software, Commercializing Great Products with Design for Six Sigma does include a good amount of detail on many ways in which Monte Carlo simulation and stochastic optimization are used in DFSS. Areas of DFSS that discuss Crystal Ball applications include financial sensitivity analysis, design solution optimization, distribution fitting, and statistical tolerancing.
> Read the press release for additional details
Details:
Prentice Hall PTR; 1st edition,
Copyright 2006,
Hardbound, 656 pages,
ISBN: 0132385996. Crystal Ball software is not packaged with this textbook.
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The Complete Idiot's Guide to Lean Six Sigma
By Breakthrough Management Group with Neil DeCarlo |
Description:
Increasingly popular with large and mid-sized companies around the world, Lean Six Sigma is the new hybridization of Six Sigma and Lean methodologies, and there is no better approach for achieving operational excellence in an organization. But how do you implement Lean Six Sigma, and what does it entail?
The Complete Idiot’s Guide to Lean Six Sigma answers this question with clarity and elegance. Part one gives you all the background you need to understand Lean Six Sigma – what it is, where it came from, what it has done for so many organizations and what it can do for you and your company.
Parts two and three of the book give you a prescribed yet flexible roadmap to follow in selecting, enacting and realizing improvements from Lean Six Sigma projects. Within this step-by-step structure, the authors demonstrate when and how to use the many Lean Six Sigma statistics and “tools” – packing the pages with diagrams, real-life examples, templates, tips and advice. If you are a Green Belt or a Black Belt, or trainee, these two parts will be invaluable to you. A short section on Crystal Ball and Monte Carlo simulation for processes is included in Part three.
The Complete Idiot’s Guide to Lean Six Sigma is the first book of its kind to integrate the Lean Six Sigma tools within a clear stepwise progression, so readers know when and how to actually apply them in their jobs. As such, this book is superior as a companion to any corporate or organizational Lean Six Sigma “deployment.”
Details:
Alpha,
Copyright 2007,
Softbound, 400 pages,
ISBN: 1592575943. Crystal Ball software is not packaged with this textbook.
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Design for Six
Sigma in Technology and Product Development
By Clyde M. Creveling, Jeffrey Lee Slutsky, David, Jr. Antis |
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Description:
Technology companies can only achieve the full benefits of Six
Sigma if they implement it proactively, starting with the earliest
stages of technology development and product design. To succeed,
they must tightly link Design For Six Sigma (DFSS) to the phases
and gates of a well-structured product development process, and
carefully manage it through a rigorous project management discipline.
Design for Six Sigma in Technology and Product Development
is the
first book on Six Sigma that specifically helps technology companies:
- Implement DFSS at the critical early stages of technology development
and product design,
- Link DFSS to best-practice tools and project management practices,
- Leverage Critical Parameter Management, a breakthrough in the
management of complex product development, and
- Present step-by-step techniques, detailed flow diagrams, scorecards,
and checklists for building Six Sigma quality into the critical
early stages of technology development and product design.
Coverage includes:
- Proven techniques for integrating DFSS with program and cycle-time
management, technology development, product design, system architecture,
and system engineering processes,
- Comprehensive coverage of Critical Parameter Management (CPM),
the breakthrough technique for managing complexity in product
development,
- Step-by-step techniques and flow diagrams for integrating DFSS
tools and best practices into development and design,
- Practical scorecards and checklists for applying DFSS concepts
in modern Phase-Gate processes, and
- Crucial leadership, financial, and value management issues associated
with successful DFSS deployment.
The textbook cites Crystal Ball and Monte Carlo simulation in units
on
statistical project management and analytical tolerance design and
includes screenshots and explanations of how the software is used
in
these applications.
Details:
Published by Prentice Hall PTR, Copyright 2003, hardbound, 800
pp.
ISBN: 0-13-009223-1. Crystal Ball software is not packaged with
this textbook.
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Design for Six Sigma Statistics
By Andrew Sleeper |
Description:
Design for Six Sigma Statistics meticulously details 59 mathematical procedures for executing DFSS programs, isolating and identifying problems, and solving them before the actual product launch. More than an introduction to statistical concepts and methods, this comprehensive resource offers real-world case studies and step-by-step MINITAB instruction for performing:
- DFSS Design of Experiments
- Measuring Process Capability
- Statistical Tolerancing in DFSS
- DFSS Techniques within the supply chain
Survival in today's competitive environment demands goods and services that truly approximate perfection -- which means pinpointing and solving problems before a product launches. Written by a Six Sigma practitioner with more than two decades of DFSS experience, Design for Six Sigma Statistics provides a detailed, goal-focused roadmap.
Design for Six Sigma Statistics shows quality professionals how to execute advanced mathematical procedures specifically aimed at implementing, fine-tuning, or maximizing DFSS projects to yield optimal results.
For virtually every instance and situation, readers are shown how to select and use appropriate mathematical methods to meet the challenges of today's engineering design for quality. The author covers mathematical tools for planning, interpreting, measuring, correcting, and anticipating product performance and manufacturing parameters. Examples, equations, and MINITAB screen shots facilitate progress through every step toward efficient, effective, and measurable results.
The author discusses Monte Carlo simulation and Crystal Ball in two sections of the textbook. In the first section, he covers a fuel injector flow example, where simulation follows a Design of Experiments begun in MINITAB. In the second, longer section, the author discusses in greater detail how simulation is used to predict the variation caused by component tolerances in an electrical switch.
Details:
Published by McGraw-Hill Professional, Copyright 2005, hardbound, 854 pp.
ISBN: 0071451625. Crystal Ball software is not packaged with this textbook.
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An Introduction to Six Sigma & Process Improvement
By James R. Evans and William M. Lindsay |
Description:
Six Sigma has taken the corporate world by storm and represents the thrust of numerous efforts in manufacturing and service organizations to improve products, services, and processes. Although Six Sigma brings a new direction to quality and productivity improvement, its underlying tools and philosophy are grounded in the fundamental principles of total quality and continuous improvement that have been used for many decades. Nevertheless, Six Sigma has brought a renewed interest in quality and improvement that few can argue with, and has kept alive the principles of total quality developed in the latter part of the 20th Century.
Evans (University of Cincinnati) and Lindsay (Northern Kentucky University)
offer a succinct introduction to Six Sigma and process improvement concepts
in a style and format suitable for use in both undergraduate and graduate
courses in operations management, industrial engineering, and related
disciplines, as well as professional development and continuing education
short courses. The CD-ROM contains Excel templates and data sets for problems and exercises,
plus a student version of Crystal Ball Professional.
Details:
Published by Thomson South-Western, Copyright 2005, softbound, 336 pp.
ISBN: 0324300751. Includes Textbook Edition of Crystal Ball Professional software.
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Lean Six Sigma Statistics
By Alastair Muir |
Description:
The marriage between Lean Manufacturing and Six Sigma has proven to be a powerful tool for cutting waste and improving the organization’s operations. This book provides six sigma practioners with a statistical guide for solving problems they may encounter in implementing and managing Lean Six Sigma programs. The book draws it examples from all sectors of business ranging from financial to manufacturing, providing the reader with a wealth of case studies and numerous worked out equations that are designed to facilitate the full potential of any Lean Six Sigma project.
This results-driven, meticulously written guide from top Six Sigma expert Alastair Muir provides direct access to powerful mathematical tools, real-life examples from a range of business sectors, and worked equations that will make any Lean Six Sigma project yield maximum benefits. Written by a veteran consultant who improved processes at GE Power Systems
installations around the globe, this guide is a clear blueprint for identifying
process delays, calculating potential capability, interpreting transactional
data, and verifying the Vital Xs influencing delay time.
Aimed at statistically sophisticated Six Sigma professionals, Lean Six Sigma Statistics delivers hard-core working tools, quantitative and intense, necessary for those determined to minimize corporate waste and maximize operational efficiency. Offering clear, logical, step-by-step guidance, Lean Six Sigma Statistics demonstrates how to tweak any Lean Six Sigma project so it works faster and more efficiently. The guide clarifies:
- Identifying delay time in processes
- Setting realistic execution times
- Verifying the Vital Xs influencing delay time
- Targeting process areas ripe for lean techniques
In addition to its many tools, cases, and insights, this book also includes an entire appendix dedicated to Crystal Ball and Monte Carlo simulation. The appendix contains two examples, cycle time for insurance policy underwriting and financial risk of medical claim payments, and walks the reader through the complete modeling and analysis process.
Details:
Published by McGraw-Hill Professional; 1 edition (August 26, 2005), Copyright 2006, hardbound, 448 pp. ISBN: 0071445854. Does not include an Edition of Crystal Ball software.
> Visit Alastair Muir's Crystal Ball Six Sigma Partner Program listing
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Profit
Signals - How Evidence-Based Decisions Drive Six Sigma Breakthroughs
By M. Daniel Sloan and Russell A. Boyles |
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Description:
Profit Signals is a pioneering Six Sigma
work written and published by two internationally recognized Master
Black Belts. The authors present a unique view on how Six Sigma
practitioners can use technical evidence to make better, more profitable
decisions. This book presents a theoretical approach that helps
Six Sigma practitioners rethink how they improve business processes
and communicate their ideas.
Profit Signals details the key links between
todays breakthrough project methodology, bottom line business
results, financial modeling, spreadsheet simulation, vector analysis,
applied science, and n-dimensional hyperspace. Case studies, which
include finance, manufacturing, governmental services, and health
care, show how a Six Sigma breakthrough project can result in savings
of $100,000 to $1 million.
Using the authors' expertise and vector analysis
methodology, Profit Signals breaks new ground for leaders
who want to initiate a breakthrough improvement system, strengthen
a robust Six Sigma program, or revitalize an initiative that is
floundering on the rocks of a Black Belt bureaucracy. Simulation
and Crystal Ball are mentioned to a small extent in the chapter
on Evidence-Based Six Sigma and in the case studies. Crystal Ball
software is not packaged with this book
Details:
Published by Evidence-Based Decisions, Inc., Copyright 2003, softbound,
260 pp. ISBN: 0-9744616-0-1. Crystal Ball software is not packaged
with this textbook.
> Visit Daniel Sloan's Crystal Ball Six Sigma Partner Program listing
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Click here to purchase the book |
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Six Sigma and Minitab: A complete toolbox guide for all Six Sigma practitioners, 2e
By Quentin Stephen Brook |
Description:
The long awaited 2nd edition of this best selling pocket guide on Six Sigma contains a range of new tools and techniques including new Lean material and Improve tools. Cutting through Six Sigma's strange terminology and consultancy speak, this guide delivers Six Sigma in a down to earth, logical and user friendly format.
This edition has been updated for Minitab 15 (while still compatible with versions 13 and 14). For each Minitab tool, this guide details how to enter the data into Minitab, interpret the results and avoid the common pitfalls. All the data files and templates are available online, and a logical flow is provided through each DMAIC phase. A new two-page section also discusses an example of how Crystal Ball software can be used in conjunction with a Design of Experiments performed in Minitab.
This is an excellent book for Six Sigma trainees, both during and after training, as it provides an invaluable reference text to those who are actually implementing Lean Six Sigma improvement projects. For Six Sigma Project Sponsors and Managers who are accountable for deploying Six Sigma or sponsoring Six Sigma projects, and who might not have been fully Six Sigma trained, this guide will provide an overview of the tools and techniques that your project teams are trained in.
Details:
Published by QSB Consulting, Copyright 2006,
Spiral-bound, 240 pages
ISBN: 0954681320. Does not include a copy of Crystal Ball software.
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Six Sigma Distribution Modeling
By Andrew Sleeper |
Description:
Understanding and properly using statistical data distributions is one of the most important and difficult skills for a six sigma practitioner to possess. In Six Sigma Distribution Modeling, Andrew Sleeper offers Six Sigma practitioners a detailed road map for selecting and using distributions for more precise outcomes. Designed for real-world application in today's complex business and engineering environments, Six Sigma Distribution Modeling will be invaluable to all practitioners who must select and apply advanced statistical modeling tools for accurate and precise Six Sigma analysis.
There's no better way for Six Sigma practitioners to improve their statistical skills than with Six Sigma Distribution Modeling. This expert guide shows them how to apply distribution models and statistical modeling tools to analyze systems with accuracy and precision and stand out from their competitors. With the added value of Crystal Ball simulation software, this unique reference enables users to quickly select models to represent random processes, develop dynamic simulation tools, evaluate multiple strategies and outcomes in one easy procedure, and understand which inputs control the variability of their forecasts.
Six Sigma Distribution Modeling also helps technical professionals to identify and reduce their risks in the planning stage of projects, prior to costly implementation, and to graphically communicate statistical information to clients, managers, and peers. Filled with over 120 helpful illustrations, Six Sigma Distribution Modeling equips technical professionals with a full array of advanced tools for modeling, simulating, and optimizing any system in a Six Sigma project. The textbook includes a wealth of guidance on distribution model selection, goodness-of-fit testing, step-by-step calculation methods, and detailed explanations of numerous distribution families.
With the state-of-the-art guidance in this focused guide, Six Sigma professionals will be able to quickly convert their existing models into dynamic simulation tools, as well as evaluate multiple strategies and outcomes in one easy process. The book will also help them understand which inputs control the variability of their forecasts, reduce risks in the planning stage, prior to a costly implementation, and graphically communicate statistical information to clients, managers, and peers.
Details:
Published by McGraw-Hill Professional, Copyright 2007, hardbound, 448 pp.
ISBN: 0071482784. Includes a 140-day Textbook Edition of Crystal Ball Professional Edition.
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Six Sigma en action
By George Eckes, with a presentation on DFSS by Caroline Frechet |
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Description:
This French-language book is a translation and enhancement of Making
Six Sigma Last, George Eckes's popular 2001 Six Sigma book.
George Eckes is the founder and principal consultant for Eckes &
Associates, Inc., a consulting group specializing in results-driven
continuous improvement, Six Sigma training and implementation, organization
development, and managing change.
Six Sigma en action offers readers the tools their organizations
need to make Six Sigma work. Eckes focuses on the cultural component
of a Six Sigma initiative, which, if mastered by an organization,
can drive quicker and more dramatic improvement in Sigma performance.
It is also the component that most organizations ignore and most
Six Sigma consultants are unaware even exists.
Offering simple yet direct concepts and techniques, Eckes demonstrates
the necessity of dealing with human nature in persuading any organization
to culturally accept change. Whereas current Six Sigma titles focus
on the technical elements of change, Eckes concentrates on balancing
the cultural component with the technical. This French version includes
a final chapter on DFSS by consultant Caroline Frechet. The presenttaion
includes a discussion of how to apply Monte Carlo simulation and
Crystal Ball.
Details:
Published by Village Mondial (April 2003), Copyright 2001, softbound,
256 pp. ISBN: 2744060488. Crystal Ball software is not packaged
with this textbook.
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Click
here to buy from Amazon.fr |
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Six Sigma for Marketing Processes: An Overview for Marketing Executives, Leaders, and Managers
By Clyde M. Creveling, Lynne Hambleton, Burke McCarthy |
Description:
Nearly half of the top one hundred Fortune 500 companies use Six Sigma methodology in some part of their business. These companies have been among the top one hundred for five or more years and consistently report higher revenue and significantly higher profits than competitors. This underscores the impact on the cost side.
Now the focus moves to revenue growth. Six Sigma consultant Clyde M. Creveling’s Design for Six Sigma in Technology and Product Development is the standard guide for product commercialization and manufacturing support engineers who want to apply Six Sigma methodology to technology development and product commercialization. Now, in Six Sigma for Marketing Processes, Creveling joins with Lynne Hambleton and Burke McCarthy to show the ways marketing professionals can adapt and apply those same Six Sigma concepts to create a lean marketing workflow built for growth.
This book provides an overview of the way marketing professionals can utilize the value offered by Six Sigma tools, methods, and best practices, within their existing phase-gate processes, as well as the traditional Six Sigma problem-solving approach: define, measure, analyze, improve, control (DMAIC). It provides unique methods for employing Six Sigma to enhance the three marketing processes for enabling a business to attain growth: strategic, tactical, and operational. It goes further to demonstrate the way Six Sigma for marketing and Six Sigma for design can be combined into a unified Six Sigma for growth.
In this book, you’ll learn how to apply Six Sigma methodology to
- Develop a lean, efficient marketing workflow designed for growth
Enhance the three marketing arenas for growth: strategic, tactical, and operational
- Identify leading indicators of growth and become proactive about performance improvement
- Strengthen links between customers, products, and profitability
- Redesign marketing work to streamline workflow and reduce variability
- Assess and mitigate cycle-time risk in any marketing initiative or project
- Leverage DMAIC to solve specific problems and improve existing processes
- Use lean techniques to streamline repeatable processes, such as collateral development and trade-show participation
Crystal Ball is demonstrated a short section on "Modeling Marketing Task Cycle Time Using Monte Carlo Simulations."
Details:
Published by Prentice Hall PTR, Copyright 2006, hardbound, 304 pp.
ISBN: 013199008X. Crystal Ball software is not packaged with this textbook.
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The Six Sigma Handbook,
Revised and Expanded : The Complete Guide for Greenbelts, Blackbelts,
and Managers at All Levels
By Thomas Pyzdek |
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Description:
The Six Sigma Handbook is a complete overview of and guide
to the management systems and statistical tools of Six Sigma, as
well as all of the information needed to implement the quality approach.
This comprehensive handbook shows how to avoid Six Sigma traps and
pitfalls and covers the more advanced topics such as design of experiments
and response surface methods.
Completely rewritten and reorganized, this second edition of The
Six Sigma Handbook covers all the basic statistics and quality
improvement tools of the Six Sigma quality management system. This
new edition reflects the developments in Six Sigma over the past
few years and will help maintain the book's position as the leading
comprehensive guide to Six Sigma.
Key changes to this edition include:
- New chapters on DFSS (Design for Six Sigma); Six Sigma philosophy
and values; flowcharting; and SIPOC
- Coverage of the core problem-solving technique DMAIC (Define,
Measure, Analyze, Improve, Control)
- Dozens of downloadable, customizable Six Sigma work sheets
- New material on important advanced Six Sigma tools such as FMEA
(Failure Mode and Effects Analysis)
- Discussion of Monte Carlo simulation and a brief mention of
Crystal Ball
Thomas Pyzdek is a Six Sigma consultant to Ford, McDonald's, Intuit,
Avon Products, and many other companies. He has more than 30 years
of experience in the quality field. Pyzdek is a fellow of the American
Society for Quality (ASQ) and recipient of the ASQ Edwards Medal
for outstanding contributions to the practice of quality management.
Pyzdek is also a member of Decisioneering's Crystal Ball Six
Sigma Partner Program.
Details:
Published March, 2003 by McGraw-Hill Trade, Copyright 2003, hardbound,
848 pp.; ISBN: 0071410155. Crystal Ball software is not packaged
with this textbook.
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The
Six Sigma Project Planner : A Step-by-step Guide to Leading a Six
Sigma Project Through DMAIC
By Thomas Pyzdek |
Description:
The Six Sigma Project Planner shows leaders how to use project
management tools to complete Six Sigma improvements on time and
on budget. The planner provides dozens of reproducible project management
tools for following the proven Define-Measure-Analyze-Improve-Control
(DMAIC) process improvement format. The step-by-step guidelines
will help your team:
- Identify high-payoff projects to tackle
- Define project goals and estimated ROI
- Employ breakthrough techniques to develop and implement entirely
new processes that meet project goals
- Correct problems in current processes
- Identify stalled projects and jumpstart them--or pull the plug
before they consume too much time and resources
- Perform a process capability study using Statistical Process
Control
- Establish control and continuous improvement systems
The Six Sigma Project Planner enables all team leaders to
identify the "Critical Path" to successful project completion,
while you stay on time and on budget. Written by Thomas Pyzdek, The Six Sigma Project Planner offers a project management
approach to Six Sigma. You'll learn how to rigorously measure and
analyze problems, implement solutions, and choose and complete the
quality improvement projects that offer the largest payoff. Crystal
Ball and Monte Carlo simulation are discussed
in relation to analyzing project schedules.
Thomas Pyzdek is a Six Sigma consultant to Ford, McDonald's, Intuit,
Avon Products, and many other companies. He has more than 30 years
of experience in the quality field. Pyzdek is a fellow of the American
Society for Quality (ASQ) and recipient of the ASQ Edwards Medal
for outstanding contributions to the practice of quality management.
Pyzdek is also a member of Decisioneering's Crystal Ball Six
Sigma Partner Program.
Details:
Published March, 2003 by McGraw-Hill Trade, Copyright 2003, softbound,
304 pp.; ISBN: 0071411836. Crystal Ball software is not packaged
with this textbook.
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Treasure Chest of Six Sigma Growth Methods, Tools, and Best Practices
By Lynne Hambleton |
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Description:
This reference is the first comprehensive how-to collection of Six Sigma tools, methodologies, and best practices. Leading implementer Lynne Hambleton covers the entire Six Sigma toolset, including more than 70 different tools—ranging from rigorous statistical and quantitative tools, to “softer” techniques. The toolset is organized in an easy-to-use, alphabetical encyclopedia and helps professionals quickly select the right tool, at the right time for every business challenge.
Hambleton systematically discusses which questions each tool is designed to answer; how the tool compares with similar tools; when to use it; how to use it step-by-step; how to analyze and apply the output; and which other tool to use with it. To further illustrate and clarify tool usage, she presents hundreds of figures, along with never-before-published hints, tips, and real-world, “out-of-the-box” examples.
To provide crucial context, Hambleton illuminates four leading methodologies: DMAIC, Lean Six Sigma, Design for Six Sigma, and Six Sigma for Marketing. She also presents ten electronic articles that are available for download at The Prentice Hall Web site. The articles cover proven Six Sigma best practices for accelerating growth and increasing profitability, including techniques for product development, commercialization, portfolio design (using Crystal Ball software), benchmark implementation, project management, and collection of customer requirements
Coverage includes
- Real-world guidance to help practitioners raise the most important questions and determine the best resolution
- Statistical techniques, including ANOVA, multi-vari charts, Monte Carlo simulations, normal probability plots, and regression analysis
- Benchmarks, capability and cost/benefit analyses, Porter’s Five Forces, scorecards, stakeholder analysis, and brainstorming techniques
- CPM, CTQ, FMEA, HOQ, and GOSPA
- GANTT, PERT chart, and other Six Sigma project management tools
- 7QC: cause and effect diagrams, checklists, control charts, fishbone diagram, flowchart, histogram, Pareto chart, process maps, run chart, scatter diagram, and the stratification tool
- 7M: AND, affinity diagrams, interrelationship diagrams, matrix diagrams, prioritization matrices, PDPC, and tree diagrams
- Crystal Ball, Minitab, and Quality Companion 2 software to facilitate the use of statistical and analytical tools and more to help you become a more effective Six Sigma practitioner. Crystal Ball is included in the Monte Carlo simulation section of the book and in a Portfolio Selection article in the online PDF of related articles.
This book is also available in a highly-searchable eBook format at www.prenhallprofessional.com/title/0136007376.
Lynne Hambleton is a Six Sigma consultant with Product Development Systems & Solutions Inc. (PDSS) a member of the Crystal Ball Six
Sigma Partner Program.
Details:
Published July, 2007 by Prentice Hall PTR, Copyright 2007, hardbound,
995 pp.; ISBN: 0132300214. Crystal Ball software is not packaged
with this textbook.
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