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APPLICATION SUCCESS STORY


TRW logo

Use of Crystal Ball Pro Provides TRW With Increased Flexibility and Efficiency

CUSTOMER OF THE MONTH (AUG. 1998)

TRW Inc. is a global manufacturing and service company strategically focused on providing advanced technology products and services with a high technology or engineering content to the automotive, space and defense and information technology markets. TRW is currently engaged as the major contractor in a project consisting of several consulting and high tech firms such as SAIC, RMS, JTA, CTA, and ARNIC Corporation. This consortium of companies is charged with completing the FAA's Office of System Architecture and Investment Analysis (ASD) mission. Dennis Sawyer is the Task Area Manager of Investment Analysis and Operation Research for TRW and has recently begun employing Crystal Ball Pro in his day to day operations.

Prior to using Crystal Ball, Dennis and his talented team of financial, systems and program analysts were forced to perform lengthy manual calculations or use other risk analysis tools not as user-friendly as Crystal Ball Pro. The switch to Crystal Ball Pro was facilitated by a custom three-day training course for 30 analysts conducted on-site by an experienced Decisioneering trainer and designed to specifically address TRW's mission needs.

Specifically, Dennis and his team work with clients at the Federal Aviation Administration to perform Cost/Benefit analysis on National Airspace Automation Systems. These systems represent a portion of the improvements that have been specified in the FAA Capital Investment Plan (CIP). This plan is dedicated to advancing airspace safety, reliability, and efficiency.

One of the several tasks Dennis and his team are responsible for is to help estimate the lifecycle costs and benefits associated with the airspace automation systems. Recently, Dennis' team has used Crystal Ball Pro to assess risk in several programs and estimate 80% budget confidence levels. In one ongoing model, forty different factors are varied based on historical information.

Crystal Ball Pro is playing an integral part in this process by increasing the teams' flexibility and efficiency through reducing the time and workload necessary to perform a traditional spreadsheet analysis, and establishing higher confidence levels on the uncertain future.

Crystal Ball Pro has also allowed the team to develop an easy method for determining the factors that will potentially influence the yearly and total cost of the program and then optimize the resulting decisions. Using the Tornado Chart, the analysts may view these factors based on the relative risk toward the program. This chart along with the Overlay Chart, Trend Chart, and Create Report option has the potential for reducing employee workload without compromising product quality. The high-level of functionality provided by Crystal Ball Pro combined with its ease of use has provided TRW and its partners with a valuable tool to help identify the risks inherent in these projects.

 
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